I undercoated my sitting room ceiling a couple of weeks ago with some five year old leftover Crown paint. Hoped it would lighten up once dry but no. Brilliant white and good coverage. I can confirm that this has been logged under reference 901929 NC . Joanne, Dear Mr Pateman, I am sorry to hear you were unable to purchase the colour of your choice., I can confirm that this has been logged under reference 955401 JZ . Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would like to help you resolve the problem you are facing. Exceptionally tough, moisture and steam-resistant. Dear Chinwe, I can confirm that this has been logged under reference 909813 MH. I originally going to buy Pebble Shore but on the white piece of paper it came out yellow ( which may have been a warmer grey that I was looking for) I ended up buying Polished Pebble. Dear Louis , sorry to hear you are unhappy with our Dulux Pure Brilliant White Walls And Ceilings. The problem with this product is its extreme thickness. Bought 2 tins of Deluxe Easycare Polished Pebble and it is truly awful paint. Find many great new & used options and get the best deals for Dulux Easy Care Kitchen Paint 2.5L - Brilliant White at the best online prices at eBay! Easycare is 20 times tougher than regular matt paint, making your home look great for longer. Incorporating a stain-repellent technology, Easycare is perfect for a hallway and other high-traffic areas like the kitchen. Even after 2 coats it still looks awful and very patchy and can still see the cutting in lines!! Joanne, Dear Garry , I am sorry to hear you are experiencing such poor coverage with our paint, I can confirm that this has been logged under reference 955381 JZ . To remedy this, I decided just to add a drop more water as it did still seem a little thick, but this actually seemed to make it worse. Specifically formulated for kitchens, this paint is part of the same Dulux Easycare Kitchen range described above. I decanted it and thinned it with the maximum recommended 10% water. I have just painted my hall with brave ground after buying a tester pot, I did a few squares around my hall as to see it in different light and loved it! Very disappointed will have to paint again and certainly not purchasing another dulux paint to cover this up!!!! We stock everything from masonry and exterior to interior paints in a range of different finishes. Dear Mr. Williams, I can confirm that this has been logged under reference 912597 MH. I can confirm that this has been logged under reference 899715NC . I have decorated for many years and used many brands of paint but always come back to Dulux. I expect a full refund.WHY AM I STILL WAITING FOR MY REFUND??????? 9. Dulux Easycare Washable & Tough (Paint & Varnish): 1.6 out of 5 stars from 22 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. It was an absolute nightmare trying to apply it to the wall and after two coats we had to go out to get more to apply a third coat. Dulux white paintBy far the worst paint I have ever bought, 4 coats on one wall ...! The walls are now all lumpy and i need to sand the walls down and start again. Nicole, Dear Claire , I am sorry to hear of the problems you experienced with our paint . We are very interested in hearing from you to understand why this has happened and see if we can help in any way . I can confirm that this has been logged under reference 964271NC . Nicole. The quality of Dulux paints used to justify paying their slightly higher prices, but I'm sorry to say this is probably the worst paint I've ever used. Painted one wall and now have a terrible finish, not sure whether to carry on or buy different paint. Free delivery for many products! Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would like to help you resolve the problem you are facing. When applying with a roller, the paint just peels off. For my internal kitchen wall which was previous painted in dulux matt paint. Special precautions should be taken during surface preparation of pre-1960s paint surfaces over wood and metal as they may contain harmful lead. For the landing I will now have to hire a painter and decorator to fix this problem. I can confirm that this has been logged under reference 899765NC  . Awful stuff, wish Id read these reviews first. I have never experienced this problem in 50 years of painting and decorating. Dear Linda, I can confirm that this has been logged under reference 897247 MH. I do rate the trade gloss range of Dulux. The Homebase paint covered the previous mid-green walls perfectly in just two coats, whilst I have now used four coats of the the nasty, watery Dulux stuff that drips everywhere and covers nothing, and the wall is still patchy and green. !! May this be a warning to others be careful, Brought multiple cans of Dulux paint that look nothing like the colour shown on the tin and the colour card. Please do not hesitate to contact us as we are happy to help .I can confirm these details are logged under case reference GB-948357NC . It doesn’t look too bad now, hopefully it will look ok when it dries.I think I’ll be using a different brand for the rest of the house. I thought Dulux were meant to be good at paint but this stuff is nothing short of disastrous. Its shockingly poor quality paint. Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would like to help you resolve the problem you are facing. Do yourself a favour and get online and order a decent brand. , then a decorator painted my hall when I came home I was horrified to find it was a completely different colour and is absolutely vile I now have to have the whole thing done again as I can’t live with it ! Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would love to help . It is very fast-drying (the can says recoatable in 2-4 hours, but it is touch-dry much sooner), which is not necessarily a good thing, especially for a product aimed at DIY users, who typically work more slowly than professionals. I bought it earlier this year. Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would like to help you resolve the problem you are facing. To get the best results with Dulux Easycare Satinwood, make sure surfaces to be painted are sound, clean, dry (new surfaces particularly must be fully dry). This tough, long lasting paint is stain resistant so you can simply wash any stains away. Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would like to discuss with you application and help towards finishing your room . On a plain piece of paper it looked fine (testing on my previously yellow walls didn’t give the true colour). Dulux paint has gone down hill big time, worse paint I have ever used, the paint pigmentation is so weak you need multiple coverings before it hides the previous colour, its very watery, I have used Dulux for many many years, but now I can NOT recommend them anymore.Absolute waste of money. Please call us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com ,  we would be happy to discuss this with you and help resolve this problem .Nicole, Dear Victoria , sorry to hear this has happened I can just imagine how upsetting this must been for you . This is the worse paint I have ever used! Dulux Easycare Washable & Tough Matt uses unique stain repellent technology to repel liquid spills, making them easier to wash away. It would be covering the previous Delux vinyl silk.The paint didn't stick to the previous paint. ... Ratings and reviews. Worst paint ever bought don't know what's happened to Dulux. Would recommend, I have started to repaint my white walls with Dulux Pure Brilliant White Walls And Ceilings and it is a disaster. I can confirm that this has been logged under reference 901957 NC . I am extremely concerned about the way you described the paint as being "jelly like " and we would appreciate if you get in touch for us to discuss. Applied first coat of paint (almond white) then left till the following evening to apply the second, instructions say 6 hrs between coats.Following evening applied second - Job done, impressed with finish. !, the paint is transparent...absolutely terrible....never again...!!!!!! Had poor experience with Dulux Easycare paint so posted review on Trust Pilot. Please quote reference 960643 NC when contacting the team . Nicole. Poor opacity and endless issues with yellowing, smell and everything else they've had issues with in recent years. I would be interested to discuss this with you and get details from the can you are using and help you resolve the issue. Is there a video available ? I am so upset with the distruction this paint has done to my lovely walls!!!! Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would like to help you resolve the problem you are facing. On opening, it is jelly-like, which does not become more workable even after prolonged stirring (hard work with such thick paint). I’m going to admit that Dulux isn’t the best paint out there, but if I’ve had any problems they have done there best to sort it out ( even if it can take a lot of time and a lot of emails, my last problem took 8 months to sort out! It's THE perfect colour, it sometimes looks ash rose. I even contacted Dulux before purchasing the paint. Dulux Easycare Kitchen Paint Matt Pure Brilliant White 2.5Ltr (84926) Greaseproof formulation resists everyday cooking stains, and is washable without colour fading. Today though, even I was astounded by the quality of the products they are putting on the shelves in most mainstream DIY stores. Nicole, Dear Jody , I am sorry to hear you experienced difficulty when applying our Dulux Easycare paint . We don’t have a drive or garage so park on the road. This paint is not white it is more like a cream/grey colour and i am now having to use another make to get a proper result which is wasting my time and money. This is not like the old Delux that we have been use too. Great quality which you would expect from Dulux. anyway I spoke to Dulux who are sending goodwill vouchers but its seriously put me off the brand. After cutting the one wall I started to apply the roller coat and once again found that by the time I started to merge with the wet edge, once again the paint pulled off. I'm now on my third coat and it's still not covering even though I put an undercoat on beforehand. I can confirm that this has been logged under reference 951833 NC . They flood the market with absolute rubbish and charge an arm and a leg for it. Apply in cold weather with the heating off to maximise working time, or there's a risk of lifting semi-dried paint if you run the roller over the edge of a previously-painted area. People be warned - Dulux is RUBBISH, We bought 2 5litre tins of Natural Hessian silk emulsion 2 days ago. The whole process has been very stressful. But I found out that dulux paint is not right which we are buying from Sutton Coldfield Birmingham is really thin and runny .Gloss paint should not be like that home base taking the paint out and mix some thing else in there to make it watery.Dulux should investigate .in six months glass paint coming off from door like a paper.it has let me down and waste of my money and time, If it were possible to give no stars, Dulux white matt emulsion would deserve it !!! Dulux interior emulsion paint has been perfected over 90 years and coats hundreds of thousands of walls and ceilings around the UK. The walls are now uneaven and streaky looking. Dulux is the UK’s leading paint brand, with a wealth of products to choose from. The cutting in round the edges is noticeably darker and streaky. Paint is thick however when applied to the walls it is thin and patchy. Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would like to help you resolve the problem you are facing. From your description sounds  like the gloss hasn't adhered to the surface  . Dear Brendan, I can confirm that this has been logged under reference 938697 MH. Has something gone wrong with the production recently, because this is the last time we will buy Dulux paint. Dulux Bathroom Plus Soft Sheen Paint: The best bathroom paint you can buy ... Dulux Easycare Bathroom Soft Sheen Emulsion Paint For Walls And Ceilings - … It is very good quality paint, goes on well, covers well and lasts for years. Unfortunately the shop was out of stock, so my husband came back with the easy care version, which of course seemed to be a completely different colour. Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would like to help you resolve the problem you are facing. 3 coats are needed for a good overall finish. I don't use dulux as a rule, as most painters and decorators will know, it is one of the most overrated products in the industry with an over inflated price tag. Alarmingly my daughter had set off a a cracking pace and had covered about 2-3 square meters or so before I stopped her. Rating & Reviews B&Q apps Product Information Product recalls & safety notices Health & safety data sheets. Please do not hesitate to contact us on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com Nicole, Dear Robin I am sorry to hear you are having this difficulty applying our Dulux Easycare paint . Paint it on, "feather it" and it comes back off. Regards Nicole, Dear Alan , I am sorry to hear you have had a poor experience with our product, I can confirm that this has been logged under reference 956821 JZ . On a ceiling with a good existing base coat of very similar yellow colour, 2 coats are sufficient, but on a previously unpainted plaster ceiling with some repairs and old water-staining, a minimum of 3 coats was essential, and 4 coats for a decent finish. touch a damp cloth to this paint and it simply wipes the paint away...ludicrous. Painting bedroom with regular Dulux Easycare Summer Linen - really doesn't cover well at all - certainly not the coverage quoted. Bought cotton white easycare for bathroom which had to be mixed. It needs to be removed from the shelves!! Dear Rob, I can confirm that this has been logged under reference 909801 MH. Because it's so thick, it's difficult to pour accurate quantities - it hangs in the can until it gloops out in a large dollop, which could be wasteful. Dulux Easycare Washable & Tough Matt uses unique stain repellent technology to repel liquid spills, making them easier to wash away. What a nightmare! On the walls it looks a completely different colour, off white, green, light blue etc. I applied 2 coats of Zinnsser stain bloc/primer. Dulux Easycare Washable & Tough (Paint & Varnish): 1.6 out of 5 stars from 23 genuine reviews on Australia's largest opinion site ProductReview.com.au. Dulux wall and ceiling paints are available in various colours, finishes, room suitability and sizes; giving you the option to tailor your paint to your requirements. The whole tin was spread over the floor and sides of the boot . Dear Vicky, I can confirm that this has been logged under reference 909759 MH. I can confirm that this has been logged under reference 951801NC . Brought my first house, just started painting the kitchen and it looks awful. 1.0 out of 5 stars Not washable or tough! I started painting my bathroom walls a week ago with Homebase white emulsion, then ran out and had one wall left to finish. This stain repellent formula is the perfect paint for any home, being easy to wash it will last the test of time. I should have read all the negative as they are correct . Pure Brilliant White is cheaper than the tinted alternatives. Please contact us today on 0333 222 7171 or via e-mail on duluxcustomerservices@akzonobel.com as we would like to help you resolve the problem you are facing. If I could give it zero stars I would. It's almost as if its instantly drying even though the room is cool. When I got home and opened the boot the tin of Dulux had fallen over and the lid had come off. I bought Dulux Walls & Ceilings emulsion because I'd previously been very satisfied with Dulux Trade Emulsion 'Sun Daisy', which is sadly discontinued, and Dulux Walls & Ceilings 'Vanilla Sundae' is the closest off-the-shelf colour match I could find. 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